Meet the Speakers @ Forum 2017 – Paul Peckels

Paul Peckels holds an engineering master degree from the
Swiss Federal Institute of Technology in Zurich and an MBA from INSEAD.
He started his career at DuPont de Nemours in 1989, where he moved through the ranks from production engineer to technical service representative and finally marketing and sales representative for Europe.

In 1998, he became risk manager at the Luxembourg State Savings Bank
(Banque et Caisse d’Epargne de l’Etat).

Paul joined the management committee of the state owned telecom, postal and financial services company Post Luxembourg in 2005, in charge of postal and later also of the postal financial services. In addition, he participated in the strategic development of the company, and was responsible for the coordination and cooperation of subsidiaries: Infomail SA, Michel Greco SA, Victor Buck Services SA and Editus SA, and heading the sustainable development committee of Post Luxembourg.

Paul Peckels became CEO of Saint-Paul Luxembourg S.A. in September 2013.

digital transformation: virtuous circle for the media industry!?”

Meet the Speakers @ Forum 2017 – David Holland

David Holland comes from Alum Rock, Birmingham where his grandfather had set-up the family business.

Having been born with a true entrepreneurial spirit and, despite having to sleep rough and eat at a few Charity shelters in the East End of London in the process, David became a successful Operations Manager, General Manager and International CEO. He gained an MBA with distinction and together with his wife Lynn built businesses in the Transport, Logistics and Recruitment sector.

In 2002, David decided it was time for a change and started to build a business that was in line with his values and that would enable them to support other likeminded business owners and the entrepreneurially minded to achieve success.

Having now been in the coaching business for more than 10 years, David has worked with businesses in diverse sectors such as banking & finance, telecoms, construction and nightclubs.

“from the people’s perspective, the big challenge is handling the FEAR – and looking through the fear of change to the excitement of opportunity”

Meet the Speakers @ Forum 2017 – Ravi Beegun

Ravi Beegun leads the Investment Management practice at KPMG Luxembourg, focusing on delivering an exceptional customer experience to clients.
He is a member of the Supervisory Board at KPMG in Luxembourg and is also a member of the Board of the Luxembourg Association for Risk Management professionals.

During his 24-year career, Ravi has served as the auditor and advisor to many companies in the financial services sector. He has acquired experience of investment management products, oversight and operational processes, internal control and risk management frameworks and practical application of regulatory requirements.

He is qualified as a Fellow Chartered Accountant (ICAEW) in the UK and as a Reviseur d’Entreprises (IRE) in Luxembourg.

Ravi focuses on innovation in customer experience, product innovation, data & analytics and disruptive technologies to understand their impact on business models in the financial sector.

“in the space of ten years we have seen how services that were outsourced by our network firms to cheaper labour in other countries are now being in-sourced by Luxembourg because this is where the skill, technology and added value is.”


Meet the Speakers @ Forum 2017 – Richard Russell

Richard Russell is a senior digital leader with 17 years of business development, technology, product and operational management experience at Amazon, Google and Deutsche Bank.

He is the founder of a mobile loyalty start-up, and a former C-level executive at a mobile retail start-up. He has extensive experience in e-commerce, consumer internet, mobile apps, digital marketing, digital mapping, FinTech and operations scaling. He is now an independent consultant specialising in digital innovation in the Greater Region.

“Digital innovation will either increase your value in the employment market, or decrease it. Which one will depend on two things – whether you are innovating or operating; and how well you understand customers.”


Analogue employees – Digital Jobs: Q&A

In preparation for next week’s event, please find below some of your feedback:

Q1: In your opinion, what is the single biggest impact that technology & innovation is having on your workforce?

Technology is changing the way that the recruitment industry works with more access to candidates and clients using algorithms and other matching technologies to do their own sourcing & testing. Recruitment automation by streamlining some aspects of sourcing will enhance human recruiters abilities, rather than completely replace them by AI..

Q2: In your opinion, what is the single biggest impact that technology & innovation is having on how people manage their careers?

New software/technology/online accessibility makes it easier to examine employees performance/competencies and therefore improve train and develop their knowledge/performance more accurately. More access to learning, job opportunities, company branding/information/social media etc. enable people to make a clearer and more informed decision about the careers.

Andrew Notter



Q1: In your opinion, what is the single biggest impact that technology & innovation is having on your workforce?

In 2016 we decided to get rid of our in-house server (and the matching costly server “service” provider) and put everything into the Post cloud. Our goal was to reduce cost and increase our flexibility and mobility. We are now using Sharepoint which gives us the flexibility that we were looking for, allowing us to work from our phones, tablets, laptops, everywhere in the world.

Q2: In your opinion, what is the single biggest impact that technology & innovation is having on how people manage their careers?

Knowledge is power and by gaining access to the big wild world, people have more possibilities to gain knowledge (if they want to). When I employ people I do not check their FB, Twitter or LinkedIn account but I know that many people do that nowadays. I think the new generation will move more. i.e. they will not only not stay long with one company but they will also move around the world more. Furthermore I trust that by having the flexibility of working from anywhere, they’ll focus more on work/life balance.

Carole Miltgen

Living Lab and start-up financing conference

Living Lab et conférence sur les bonnes pratiques d’accompagnement et de financement des start-ups

Le 2 avril 2014, 1,2,3 GO organise pour la première fois un Living Lab en collaboration avec le Technoport à Esch-sur-Alzette.  Si vous désirez participer en tant que porteur de projet ou futur utilisateur à ce Living Lab merci de nous contacter par mail ou par téléphone au +352.42.39.39-273.

Pour participer à la conférence sur le thème des “Bonnes pratiques d’accompagnement et de financement de start-ups innovantes”:

Inscrivez-vous ici!

New York Times: Out of the Shadows, a Tech Hub in Luxembourg

LUXEMBOURG — The towering, rusty blast furnaces of the industrial wasteland in Belval stand in stark contrast with Luxembourg’s fairy-tale image of wealth and stability. But the former industrial area about 20 kilometers south of Luxembourg City is undergoing a radical metamorphosis. Where the country’s largest steel works once spewed smoke into the sky above the French border, the government has been erecting an entire new neighborhood, aiming to position Luxembourg as Europe’s next hub for technological innovation.

Behind one of Belval’s blast furnaces, at the heart of the ambitiously named City of Science, sits Technoport, the national tech-oriented incubator. Anyone with a business idea can apply to have it evaluated there, and — if the idea is deemed viable — Technoport offers access to its sleek collaborative spaces and guidance in setting up a business plan.

Ideas take shape with a rented laser cutter or 3D printers in the Fab Lab, a digital laboratory that is part of a growing global network introduced by the Massachusetts Institute of Technology’s Center for Bits and Atoms.

Read More
One of Technoport’s hopeful startups is All Square, a social network for golfers that was created in 2012 by Patrick Rahme, far left, and Arthur de Rivoire. Credit Claire Barthelemy/The New York Times

American University Students Flex Their Social Media Skills to Build Audience for BCC Event

Students at Miami University of Ohio’s Luxembourg campus will run a social media campaign this month to generate buzz for an upcoming British Chamber of Commerce event: “Opportunity 2020 – The Case for a Sustainable Plan for Luxembourg,” The event, scheduled for March 26th at 18:30, will look at how Luxembourg can become a sustainable economy for both startup and proven companies.

The students, who attend classes at The Dolibois European Center in Differdange, will use Twitter —to subscribe use @BCC_TMT— and possibly Instagram, to share articles, speakers’ bios and other information relevant to the upcoming forum.

Because social media is a great vehicle for two-way interaction, the students will also create polls to get feedback from the Twitter followers and ask them for comments on shared links and other information related to the event.

Cameron Mills, one of the Miami students involved in the project, said he hopes BCC_TMT Twitter followers will retweet information they find useful to increase the audience range for the event.

”You can even tweet about stories and tell us what you think about them,” he said, adding: “In these tweets make sure you include #BCC2020. This will help link all the tweets and create a social buzz.”

So be sure to follow @BCC_TMT and next time you find yourself on Twitter, search our hashtag #BCC2020 to hear what people are saying about “Opportunity 2020.”

Using LinkedIn to manage costs and build brand awareness (Dan Lefeld)

From Dan Lefeld, Talent Acquisition Sourcing Manager, Thomson Reuters Intellectual Property & Science

Using LinkedIn to manage costs and build brand awareness

I received an email from LinkedIn for being in the top 1 percent of the most-viewed profiles, as part of the company’s publicity blitz celebrating the milestone.

I wanted to share my story as an example of how we’re using social media to manage recruiting costs, as well as drive brand awareness.

LinkedIn gives us access to a vast pool of candidates. It puts Thomson Reuters at the level of a hiring agency, which has meant significant cost-savings for the business.
My main role involves finding “passive” candidates – those who aren’t really looking for jobs – for the IP & Science Talent Acquisition team, in addition to managing the IP & Science Talent Acquisition team.

LinkedIn is my prime source for networking and for locating candidates to fill our open roles. Presently, I have over 11,000 global direct “first connects,” or contacts, and I average 120 invitations a month from LinkedIn members who want to join my network.
LinkedIn is critical to our recruiting efforts because only about 5 percent of people applying for an opening actually have the skills we’re looking for. But with LinkedIn, there’s no such thing as a “cold call” anymore. We’re talking to candidates that have the skill sets we want.

In addition, LinkedIn has practically eliminated our use of hiring agencies within IP & Science, especially in the US. We’re relying less on agencies in Europe and Asia too. In two years, we’ll probably have minimal agency use, meaning additional cost-savings.

I get emails from people every week saying, “I saw a blog from Thomson Reuters” or “I saw that you viewed my LinkedIn profile and that Thomson Reuters is hiring.” But I remember when Thomson and Reuters merged; nobody knew who we were. Through social media, more and more people know who we are now. Using LinkedIn as a recruiting tool is just one way we’re raising brand awareness of Thomson Reuters – and cutting costs at the same time.

On Social Media Presence Management (Bob Schukai)

From Bob Schukai, Global Head of Mobile Technology Thomson Reuters
Speaker at the BCC Evening Business Forum – Leading the way in Social and Mobile Networking, April 2012

On Social Media Presence Management

There are literally so many ways we can take part in social media: on a personal level with Facebook and Twitter, a professional level with LinkedIn, or a specialty interest area such as Pinterest or Soundtracking. Inevitably, there is a question of “who are you” and “how does one present” across these various streams. For me, the simplest thing to remember is this. No matter what I post, once it is out there for the world to see regardless of platform, there is no way to “take it back.” I’m often stunned at what people are personally willing to write and share across social media sites. And of course, I have my concerns over how my data and privacy will be protected. It’s the biggest reason today that I’m not on Facebook. I had a profile but took it down a number of years ago, when I discovered that something I thought I had posted privately was of course, rendered public by a change in privacy settings. I no longer want to deal with that. I’d also say that while I may be in the minority, I just haven’t really had a need to spend my life updating my status!

LinkedIn is clearly the place for the business world. I think it is an incredible tool, and it has helped me immensely in my role. I don’t post things very often there, but when I do, it is clearly all business. The connections that LinkedIn makes, plus its ability to identify second and third level connections is invaluable.

I started using Twitter (@iammobilebob) primarily as a business tool around two years ago. I write an internal blog on mobile technology for Thomson Reuters, but with so much change going on nearly daily in mobile, Twitter gave me an easier avenue to share stories on the space that I found interesting and relevant to our business. On Twitter, I’m more relaxed though about my persona. People can obviously see that there is a human being behind my tweets, as although 90+% of what I post is somehow related to technology, mobile, startups, etc., I also post some things that are a bit more personal. You’ll find from time to time tweets on running or on something related to music and bands that I like. That said, I still treat Twitter largely as an extension of my Thomson Reuters social presence, and so you won’t see me putting things up that one would find objectionable in language, tone, or topic. Twitter has also been incredibly invaluable for making business connections. I even find sometimes that some of those connections will respond faster to a DM (direct message) than they would an email.

I’ve dipped in and out of other social media areas simply to get a sense of what they were like and how they worked. For a time, I thought Pinterest was quite fun. I have a rather large collection of mobile phones I’ve used over the years, and I thought it would be fun to share the museum with the world. Soundtracking was also a fun app I used for a bit; it lets you share music that you’re listening to and post a picture along with the track – it can be an album cover, a picture of the band, or whatever you like. I also used Foursquare for a couple of years; it was fun to become the “mayor” of a location, score a lot of points, and see where people I knew were traveling in the world. I generally though never shared my Foursquare location publicly on Twitter or anywhere else; I think that divulging location is a pretty personal thing, and really, it was only a very small set of people that were in my circle. It did come in handy though a couple times when I was able to catch up with someone I wanted to see who happened to be in the same place as I was. I consider all three of these services to be “personal,” but in general, I treat all social media with the same rule regardless of whether it is personal, business, or a mix: post only the things that you would not have a problem discussing with your boss, your partner/spouse/significant other, or your parents. Perhaps I am more cautious because of the role I have in my company, but I also think it sets a good example for others. I generally think a lot of people tend to overshare things that in retrospect, they would love to take back if they could. And that’s the problem. Once you send it into the ether, it stays there forever.